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General

  • Patient Survey Results

    Dear Patients

    Thank you to those who participated in the Patient Survey we recently conducted in order tocollect feedback from our patients.

    We have now completed our analysis of the feedback and would like to share some of the findings with you.

    Overall, we found that:

    – Majority indicated they are happy with the practice and services provided.
    – Majority indicated they are happy with the service received from our administration staff

    We are very pleased to report that most patients Strongly Agreed with the following aspects of our practice.

    – Reception staff were professional in dealing with me
    – The clinician at my last visit treated me with respect
    – The clinician explained the purpose of tests and treatment and allowed me to have final choice about tests and treatments
    – The practice team works well together

    As a result of the feedback collected from our patients, we are planning to make some changes to improve the services and care we provide.

    – We are actively seeking more GPs to work with us
    – We are looking in to SMS or email appointment reminders instead of phone calls

    We will give you more information about these changes when we have finished our planning so you can see how your feedback is helping us improve.

    Thank you again for your valuable contribution. We look forward to continuing to provide you with quality healthcare.

     

     

    Management, Doctors and staff

    Pier Street Medical

     

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    • Posted by
    • Reception PS Medical

  • Covid Update 2024

    Western Australia’s State of Emergency and the Public Health State of Emergency came to an end Friday, 4 November 2022. There are no current declarations in place relating to COVID-19 in Western Australia.

    Public health advice like mask-wearing, testing and isolating if feeling unwell, and avoiding high-risk settings until symptoms have cleared are still highly recommended.

    With COVID-19 still in the community, Western Australian’s are still encouraged to test and isolate if feeling unwell with COVID-like symptoms, stay up to date with vaccinations, continue to wash or sanitise your hands and wear a mask as required.

    To ensure the ongoing safety of our staff and other patients we ask you to:

    • Advise reception if you have any flu-like symptoms.
    • Please do not enter the surgery if you are sick with flu-like symptoms including fever, cough, headache, sore throat, blocked nose/sinuses, shortness of breath, loss of smell or taste.

    Contact reception to advise that you have arrived for your appointment and wait outside (in your car) until doctor is ready to see you. When you enter the surgery please wear a mask. Reception can provide one if you do not have.

    OR

    You may want to request a phone appointment instead.

    To keep up to date with all things COVID:
    WA Government
    https://www.wa.gov.au/government/covid-19-coronavirus

    Healthy WA website

    https://www.healthywa.wa.gov.au/Articles/A_E/Coronavirus

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    • Posted by
    • finoadmin
pier street cosmetics

  • Pre-Employment Medicals

  • Cosmetic Medicine

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